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Shipping Firearms
Shipping Times
We will ship all products within 2-3 business days.
Sometimes special circumstances arise and shipping may take a bit longer. If a
situation arises that will delay your order in any way we will contact you by
phone or email.
Shipping Damage
Sometimes situations arise that are out of our control. Among the
most common is damaged merchandise through shipping. In the case that
your order, in whole or in part, is damaged by the carrier it has to be claimed
with that carrier. We will replace defective merchandise but cannot be
held liable for the actions of the freight carrier.
Returning Merchandise
We should be notified no later than 10 days after you receive
your order should you want to return your merchandise.
Returns are accepted:
1) If you are dissatisfied with the quality of the merchandise.
2) If the merchandise is defective.
Returns cannot be accepted if:
1) Your order was shipped out of the continental
All postage fees, both to you and back to us are the responsibility of the
purchaser. All returns must be preauthorized. There will be a 10%
restocking fee on all returned merchandise. (No restocking fee on
exchanges.) Please do not mail the merchandise back without first Contact Us
The Ships Store is not responsible for any misrepresentation of products by
the manufacturer or by its distributors. Pictures and descriptions are
provided by the respective manufacturer.
Exchanging Merchandise
We will accept almost all exchanges. Some reasons that will NOT
ALLOW us to accept exchanges are:
1) Merchandise was ordered more than 10 days ago.
2) Merchandise was mishandled (broken) by the purchaser.
3) Merchandise is used or not in a resalable condition.
Exchanges cannot be accepted if:
1) Your order was shipped out of the continental
All postage charges are the responsibility of the purchaser. All exchanges
must be preauthorized. There is no restocking fee on exchanges. Please do
not mail the merchandise back without first Contact Us
1) Orders can be canceled only if the order has not yet been shipped.
2) There will be a 3% order cancellation fee on all orders paid for by credit card to cover the credit card processing fees.
3) Orders can be canceled by Contact Us
